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Information Technology

MISSION STATEMENT

The Department of Information Technology will provide the highest quality technology services, in the most cost-effective manner to deliver learning opportunities that foster academic excellence, assuring both students and teachers can adapt to the challenges of the 21st century and become superior digital citizens through the access and utilization of technology in gathering, using and communicating information.

Information Technology Department website contains usefull information regarding purchasing and maintaining the District IT equipment. All IT equipment is approved by IT Department and conforms to approved District standards. It is important to ensure compatibility with any new hardware purchases. Non-District hardware cannot be donated to schools or connected to our network without Information Technology approval.

This website is designed to provide help to software users in the District."Step by step" software documentation is included in effort to provide users with effective and quick access.

 


  • Software Documentation 

          E-MAIL Help                            

          Escape

          SchoolMax                             

          SIRAS

          Workorder                               

          District Events Calendar

          Lightspeed Filter

 


  • Technology Technical Support & Help Documentation

          Computers/laptops                  

          Printers

          Software                                  

          Network

          Audio Visual                             

          Phone

          Miscellaneous 

 


  • Technology Support Guidelines & Procedures

          Office Managers Handout        

          Triage List 

          Long Term Subs Memo            

          Password Resets & Logins

          New/Transfered Employees     

          Workorders

          Tech Support Memo                

          Zimbra

          Requisitions                             

          School Max ICUE Links

 


  • Technology Equipment Purchasing Guidelines 

           (Accessed from the District computer only). 

           IT ORDER FORM               

           21st Century Classroom 

 



TIP OF THE MONTH

                                             

                           Green Lightclick here

IT STAFF

VACANT, Director

Vivian Simon

IT Secretary, Ext. 4802

Tim Burnette 

Senior Applications Analyst, Ext. 4805

John Conley

Applications Analyst, Ext. 4807

Doug Hoxmeier

Telecommunications Specialist, Ext. 4830

James Jarrard

Technical Support Specialist II, Ext. 4819

Gaylord Joseph

Technical Support Specialist I, Ext. 4821

Andre Monostori

Network Systems Manager, Ext. 4815

Robin McGowan

User Support Coordinator, Ext. 4811

Rich Rubino

Technical Support Specialist II, Ext. 4820

Tony Trattenero

Network Analyst, Ext. 4816

Jean Wong

Senior Applications Analyst, Ext. 4806

Contact Us

Robin McGowan Ext. 4810 - Help Desk Operations

For all other assistance, please submit a Work Order. Contact your School Administrator or Department Coordinator for assistance submitting a Work Order. All technical assistance requires a Work Order.